Privacy Policy

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Thank you for visiting the Pixel and Gretel web site. As we respect the privacy of everyone visiting our Site, we are committed to ensuring that your privacy is protected.

Please read this privacy policy prior to using the Site and providing us any personally identifiable information. Any such information will only be used according to this privacy policy. This policy may be changed from time to time. Substantial changes will be posted by updating this page so kindly check this page regularly to ensure you are updated.

Collection and use of information

We collect personally identifiable information such as names, contact information including email and postal addresses, etc. voluntarily submitted by our visitors. We may also gather demographic information including preferences and interests, postcodes, and other information necessary for customer surveys and offers, etc.

The information we collect is used to fulfil your orders, send updates regarding your orders, respond to your queries, correspond with you regarding concerns related to our products and services, maintain internal records, improve our products and services, enhance our Site, conduct market research and send promotional information. All emails and newsletters from this Site allow you to opt out of further mailings. 

We do not collect credit card information. Processing of credit card payments is done securely within the third-party Paypal website. All other payments are done offline using third party payment facilities. We do not collect bank information, PINs or passwords.

Use of cookies

The Site may use cookies to assist us in providing you better products and service. Cookie technology is used to gather information such as type of browser and operating system and traffic on our Site and web pages. Cookies can also help customize the Site for a customer by responding to your individual needs, likes and dislikes. Cookies do not give us access to your computers or any personal information about you, except for data you have submitted to us. You may opt to accept or decline cookies. Most web browsers automatically accept cookies, but by modifying your browser setting, you can decline cookies. This may, however, deprive you of taking full advantage of the Site. Cookie information as an aggregate may be shared with third parties.

Sharing of information

We will not sell, distribute or lease your personal information to third parties, except with your permission or under requirement of law. With your consent, we may use your personal information to send you promotional information about third parties which may be interesting to you. Messages of this nature will carry opt out clauses.

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation under the following circumstances: (1) it is permitted or required by law; or (2) when trying to protect against or prevent actual or potential fraud or unauthorized transactions; or (3) when investigating fraud which has already taken place.

Commitment to data security

We commit to ensuring the security of your personally identifiable information. Proper physical, electronic and management procedures are in place to secure the information we gather online.

Links to other websites

This Site may contain links to other relevant websites. As our privacy policy covers only this Site, we have no control and responsibility over the protection and security of any information you provide while visiting such other websites. We advise that you check their respective privacy policies.

Changes in privacy policy

From time to time we may make changes to this privacy policy. Any substantial changes will be posted on this page.

Privacy contact information

Should you have questions, concerns, or comments about our privacy policy, you may contact us using the information below:

By e-mail: info@pixelandgretel.com

By mobile phone: +63 (0)947-8938959